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Privacy Policy

Last updated: November 2025
Ashfield Property Solutions (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.

1. Who We Are

Ashfield Property Solutions is a property services business based in Nottinghamshire, United Kingdom, operating as part of Brownson Property Ltd.
We provide property solutions to homeowners, landlords, and investors across Nottinghamshire and Derbyshire.

Contact details:
📧 info@ashfieldpropertysolutions.co.uk
📍 Ashfield, Nottinghamshire, United Kingdom

2. Information We Collect

We may collect and process the following types of personal information:

  • Name, email address, and phone number

  • Property address or postcode

  • Details you share via forms, emails, or consultations

  • Website usage data (such as IP address, browser type, and pages visited)

We only collect information that is relevant to providing our services or improving our website and communications.

3. How We Use Your Information

We use your personal data to:

  • Respond to your enquiries and provide our property services

  • Arrange consultations or property valuations

  • Manage client relationships and deliver requested services

  • Send relevant updates, newsletters, or property information (if you’ve opted in)

  • Comply with legal obligations or resolve disputes

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4. Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Contract: to provide a service or fulfil an enquiry

  • Consent: where you have agreed to receive marketing updates

  • Legal obligation: to meet legal or regulatory requirements

  • Legitimate interests: to operate and improve our services

5. Data Sharing and Security

We do not sell your personal data.
We may share data with trusted service providers (such as Wix or email hosting services) who process data on our behalf and under strict confidentiality agreements.

We use secure systems and encryption to protect your information against unauthorised access or disclosure.

6. Data Retention

We keep your personal information only as long as necessary to fulfil the purpose for which it was collected, or as required by law (for example, tax or accounting purposes).

7. Your Rights

Under UK data protection law, you have the right to:

  • Access a copy of your personal data

  • Request correction or deletion of your data

  • Withdraw consent to marketing at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://www.ico.org.uk

8. Cookies and Website Analytics

Our website may use cookies or similar technologies to enhance your browsing experience.
You can adjust your browser settings to decline cookies if you prefer.

We use analytics tools (e.g. Wix Analytics or Google Analytics) to monitor site performance and understand visitor behaviour, but this data is anonymised.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised “last updated” date.

Ashfield Property Solutions
Helping homeowners and landlords find honest, stress-free property solutions across Nottinghamshire and Derbyshire.

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